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Aboriginal & Torres Strait Islander Traineeship

Apply now Job no: WWREQ0026117
Employment type: Full Time
Location: Perth
Categories: Service Desk & IT Support

Kinetic IT has upcoming opportunities in our Traineeship program. Not a techy? Not to worry!

This is the ideal opportunity for people who come from non-technical backgrounds. Kinetic IT’s traineeship will see you learn the basics fundamentals of IT through completing a Certificate III in Information Technology, complemented with on-the-job work experience with our amazing teams!

 

About the opportunity:

You will be guided in providing customer service and support via phone and internal tickets for troubleshooting IT related issues, playing a part in delivering Kinetic IT’s award-winning customer service.

  • Intake commences August 2024
  • Get paid to study and learn on the job!
  • Gain Certificate III in Information Technology
  • Work location: Boorloo/Perth and Walyalup/Fremantle based offices.
  • Education: In-house learning via Integrity Business College

 

Working with kinetic it, we will teach you to:

  • Confidently manage your tasks, escalating incidents and requests.
  • Record accurate data entry of incident notes and interactions.
  • Communicate within the wider team for assistance and sharing of knowledge.

Kinetic IT focuses on creating work environments that embrace diversity and enable our crew to be their authentic selves. As per our Reconciliation Action Plan, we’re committed to increasing the representation of Aboriginal and Torres Strait Islander people in our workforce, and these Trainee roles are specifically available for those from Aboriginal and Torres Strait Islander backgrounds.

 

The Kinetic IT Difference

At Kinetic IT, we are proud to be a 100% Australian owned organisation, dedicated to delivering exceptional service that exceeds customer expectations. With 1400 amazing crew across Australia, we recognise that our people are at the core of our success - that's why we make maintaining our values and culture a priority.

 

Working with kinetic it, here’s what you can expect

  • A dedicated Mentoring Program to support you throughout your traineeship journey and beyond.
  • Belonging – a hub dedicated to promote and support a culture of inclusivity
    • Deadly Mob @ KIT is Kinetic IT’s Affinity Group for Indigenous & Torres Strait Islander crew and allies.
    • Women @ KIT is a space where women and allies within our organisation can come together, support one another and champion diversity and inclusion
    • Rainbow @ KIT represents and amplifies LGBTQIA+ voices, aiming to foster inclusivity, pride, equality, visibility and respect for the community and their allies.
    • Veterans @ KIT is Kinetic IT’s Affinity Group for the Veteran Community
  • Training & Development Opportunities
  • Rewarding environment with regular social events

 

Keen to get involved? You’ll just need some of the following:

  • Ability to balance study and work
  • Strong verbal and written communication skills
  • A desire to kickstart your career in an ever-growing industry
  • Keen to work in a structured team environment.

 

How to apply

Check out who we are at www.kineticit.com.au. If you think we’re your kind of company, click here to apply. You can also send your CV direct to careers@kineticit.com.au quoting ‘Traineeship WA 2024’.

Check out what Kinetic IT is doing in the Diversity, Equity and Inclusion space by listening to our dedicated podcast, Katalyst on Spotify.

This is an equal opportunity measure under s51 of the Equal Opportunity Act 1984 (WA) and s8(1) of the Racial Discrimination Act 1975 (Cth).

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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