About The Role

A new opportunity has opened for a Senior ServiceNow Developer to join Kinetic IT's national Solution Services Practice in Perth, WA. This is a permanent, full-time position offering a flexible split between the office and working from home.

In this pivotal role, you will lead the delivery of complex integration solutions that enhance operational efficiency. You will drive automation and UI/UX improvements while maturing our CSDM framework across a broad range of modules, including ITSM, Employee Centre, SAM, ITOM Visibility, and Integration Hub.

Key Responsibilities:

• Translate complex requirements into effective developments using CSDM standards and business methodologies.
• Lead customer-facing workshops to scope integrations and other complex technical engagements.
• Manage a diverse portfolio including BAU, CSI, and minor works.
• Provide technical oversight to developers and lead comprehensive system, functional, and automated testing.

About You

You are a seasoned ServiceNow professional who thrives at the intersection of technical excellence and user-centric design. You don't just build features; you understand the "why" behind them, bringing a strong background in Service Management to ensure every solution adds genuine business value.

You are a natural collaborator with strong stakeholder management skills, capable of translating complex technical concepts into clear, actionable insights for both your team and your customers.

Required Skills and Experience

• Hold current Australian Citizenship, with the ability to gain required Government Security Clearances.
• Hold a ServiceNow Certified Application Developer (CAD) certificate
• And a Micro-certification CIS-Data Foundations (CMDB and CSDM) certification & ServiceNow CIS-ITSM Pro Plus Suite,
  or demonstrable equivalent experience.
• Working knowledge of CSDM and proven experience as a ServiceNow Implementation and/or Integration Developer.
• Proficiency in one or more of the following: ITSM, Employee Centre, SAM, ITOM Visibility, or Integration Hub.
• A strong background in IT Service Management principles and general ServiceNow capabilities.
• Excellent verbal and written communication skills with the ability to manage diverse stakeholders effectively.

About Kinetic IT

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.

For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.

Be You, Create the Future

We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.

As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT Difference

• Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
• Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
• Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting) and a variety of leave options (including paid parental leave and purchased leave) to suit your needs
• Celebrate together – Social events, cultural celebrations, end-of-year functions, DEI belonging events and more.
• Wellbeing matters – Health and wellness resources and events, free skin and health checks, free flu shots, tailored leave and support options, free and confidential EAP and access to Fitness Passport.

How To Apply

Work with us as we bring technology to life. Apply today or send your CV direct to careers@kineticit.com.au.   You can learn more about our culture and crew online at kineticit.com.au.