About The Role

We maintain a welcoming and supportive team culture, guided by a management philosophy that values employee well-being. Our workplace is designed to promote comfort and job satisfaction, with staff consistently describing the tasks as enjoyable and low in stress.

We provide access to a range of in-house training courses and professional development opportunities, including customer service and ITIL certifications. This is an excellent opportunity to develop your skills and progress your career in a positive and encouraging environment.

Responsibilities will include:

• Answer phone calls coming in via the switchboard.
• Utilise software to redirect calls to the appropriate destination.
• Be involved with other administrative tasks as directed.

What you’ll bring to the table:

• Required: A minimum government security clearance or higher.
• Ability to obtain a National Police Check
• Clear communication and good customer service skills
• Computer skills with high attention to detail
• Willingness to work the following hours:
  • Wednesday: 8 -4pm
  • Thursday: 8-4pm
  • Friday: 8-4pm
  • Saturday: 4pm-midnight

About Kinetic IT

Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.

For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.

Be You, Create the Future

At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.

With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.

We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.

As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.

The Kinetic IT Difference

· Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.

· Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.

· Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting).

· Celebrate together – Social events, cultural celebrations, end-of-year functions and more.

· Wellbeing matters – Health and wellness resources, tailored leave and support options and EAP access.

How To Apply

Work with us as we bring technology to life. Apply today or send your CV direct to careers@kineticit.com.au. You can learn more about our culture and crew online at kineticit.com.au.

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