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Operations Manager (SIAM Release Management)

Apply now Job no: WWREQ0026027
Employment type: Full Time
Location: Canberra
Categories: Leadership

Ready to elevate your career to new heights as our Release Operations Manager? This isn't just a job; it's a leadership opportunity within the Federal Government realm, right here at Kinetic IT. Join us in a fixed term Full-time capacity up to July 2025, stationed strategically in the customer site in Canberra Civic ACT, working in standard business hours (no shift work required!) with the added benefit of hybrid working arrangements for optimal flexibility.

As a leader embedded within our prestigious Federal Government client's environment, you'll leverage your expertise to orchestrate the Release Practices within the Service Integration & Management (SIAM) framework. This entails overseeing team resourcing and the delivery of specified services, roster/shift management and workforce planning to ensure the day-to-day effectiveness of service provision, and meeting targets.


You excel in building collaborative partnerships with key stakeholders and Service Providers, crafting and executing Release & Deployment practices that not only align with policies but also set industry standards. You're adept at driving the implementation and meticulously maintaining Master Release plans, planning and executing releases, leading Release forums, and cultivating a culture of continuous improvement.

Excited to lead the charge? We’re looking for:

  • Ability to obtain & hold an Australian Government Clearance
  • Strong leadership skills to effectively manage and motivate a diverse team of Release Process professionals, fostering collaboration, accountability, and a positive work culture.
  • Bringing a deep understanding of IT Service Management frameworks, as well as expertise in Release Management processes and tools.
  • Proficiency in overseeing complex release practises, including resource allocation, risk management, and stakeholder communication.
  • Ability to make informed decisions quickly and confidently, considering both short-term needs and long-term implications within the SIAM ecosystem.
  • Demonstrated experience in managing organisational change associated with implementing new release processes, tools, or technologies.
  • Dedication to continuous learning and improvement, proactively seeking opportunities to enhance Release processes and drive operational excellence.


We hire for the long term and have a strong focus on training and developing our employees.  Everyday our amazing 1,300+ crew come in to grow and be part of something bigger.

As an Australian-owned company, we take a lot of pride in delivering exceptional service that exceeds our customers’ expectations and positively contributing to our industry and community. 

The Kinetic IT Difference

  • Flexible working, paid parental leave, purchased leave and other benefits tailored to your individual goals.
  • Regular company & social events – Sundowner, Family Fun Day, Quiz Night & End of Year Party
  • Vendor Exam Support, ITIL4 Training and Communities of Practise groups
  • Dedicated professional development reviews every 6 months, with monthly follow ups
  • An open and supportive culture where we respect all people and individuals, and everyone has a voice


If you like what you see then, click ‘Apply Now’ to formally submit your application or contact our careers account on and quote: WWREQ0026027.

Advertised: AUS Eastern Standard Time
Applications close:

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